Comments on: Photobooks!

By: Radhika

Radhika — Wed, 24 Feb 2010 09:07:43 +0000

HI Animesh,

I received an email from somebody called Ankit who told me that the transaction was indeed a failure and asked me to try again. Just wanted to let you know that the payment gateway is still not working. I am losing patience here, please let me know if this indeed is a problem that cannot be rectified and I will arrange to get my photobook printed elsewhere.

Thanks,
Radhika

By: Animesh

Animesh — Wed, 24 Feb 2010 05:18:45 +0000

Hi Radhika

We’re really sorry about the bad experience, CCAvenue has been acting particularly flaky since the past couple of weeks. Apparently they’ve been undergoing some upgrades.

We’ll be getting back to you on email.

By: Radhika

Radhika — Wed, 24 Feb 2010 04:57:49 +0000

HI,

I have attempted about 6 times to get my order of a photobook fulfilled since last 2 days. 4 times out of that, the cc avenue website never reached my bank’s payment gateway. It just got stuck after I click submit on the billing details page. Twice when it did manage to go thru to the HDFC site, the payment did not make it thru and I got a transaction failed message when there is no reason for that to happen frm the banks side.
I have mailed CC avenue in vain but no response. I really wanted to send a baby photobook to the grandparents by next week but have already lost 2 days in this mess. I am now wishing that I had gone to some other photobook printing website, the only thing that had stopped me from doing so last 2 days was the fact that I had spent some time uploading snaps and creating that photobook on iTasveer.
As a last resort am publishing my complaint here (have also sent an email). My email id is mentioned here and one of the failed order number is 76492TI175922 .

Thanks,
Radhika

By: Animesh

Animesh — Tue, 17 Nov 2009 11:54:50 +0000

@Protik What a coincidence! Believe it or not, just today I was looking at the SmugMug API and wondering if there are any Smugmug users in India to warrant an integration. Will write to you separately later to discuss.

By: Nishant

Nishant — Tue, 17 Nov 2009 10:58:51 +0000

@Protik I’m afraid I don’t see the integration happening anytime soon. Reasons being, we’re busy with the ongoing festive season. Maybe you can find something to move some of your selected photos to Flickr/Picasa and then access them inside itasveer ;-)

By: Nishant

Nishant — Tue, 17 Nov 2009 10:52:20 +0000

@Aditya We have revised our terms making things more clear now. It needed to be expressed more clearly and I think your concerns have been addressed now. Let me know if you need any further assistance.

By: Protik

Protik — Tue, 17 Nov 2009 07:15:38 +0000

I have my photos uploaded (all 40 gigs of them!) on Smugmug…would be a great help to me if you guys have a tie-up with them as you do with Flickr and Picasa. Its a pain to copy pics and upload them again on itasveer…

Can you tell me whether there is a possibility of that happening anytime soon?

By: Aditya

Aditya — Fri, 06 Nov 2009 14:13:27 +0000

Hi,
I was going to order a few large 12×18 prints from your website. However, this T&C allows you to use my pictures without my permission. This means that you can use my image as a stock photo?

By uploading photographs and any other images (”Photographs”) to itasveer, you grant itasveer and its services on http://www.itasveer.com, a limited, royalty-free, non-exclusive, worldwide license to use, adapt, copy and display the photographs within the secure location set up for you on http://www.itasveer.com.

By: Animesh

Animesh — Mon, 05 Oct 2009 10:06:54 +0000

@Shikha this _was_ the post announcing the launch! So you can start right now, not december :)

By: Shikha

Shikha — Mon, 05 Oct 2009 09:52:37 +0000

KEWL!!!!
Eagerly waiting for it….Hope its launched by Dec…Gr8 job guys!!!