Comments on: Freedom : A little sentimentality and an awesome offer. http://blog.itasveer.com/2009/08/15/freedom-a-little-sentimentality-and-an-awesome-offer/ India's own digital photo printing service Tue, 07 Feb 2012 09:19:42 +0530 http://wordpress.org/?v=2.8.4 hourly 1 By: priyanka http://blog.itasveer.com/2009/08/15/freedom-a-little-sentimentality-and-an-awesome-offer/comment-page-1/#comment-30125 priyanka Fri, 28 Aug 2009 09:08:30 +0000 http://blog.itasveer.com/2009/08/15/freedom-a-little-sentimentality-and-an-awesome-offer/#comment-30125 giving a feedback was my job... taking positively is urs.. thanks for taking it so.... giving a feedback was my job… taking positively is urs.. thanks for taking it so….

]]> By: Animesh http://blog.itasveer.com/2009/08/15/freedom-a-little-sentimentality-and-an-awesome-offer/comment-page-1/#comment-30109 Animesh Thu, 27 Aug 2009 18:21:49 +0000 http://blog.itasveer.com/2009/08/15/freedom-a-little-sentimentality-and-an-awesome-offer/#comment-30109 Hi Priyanka Well your frustration is justified. I do feel we need to somehow communicate to our customers when we're off. Although it is on very few occasions that we're on a long weekend off. And the goof up on your order was also something that is very *very* rare. So under normal circumstances you wouldn't have experienced all the trouble. I'm extremely sorry about it :( I'm somehow not in favour of out of office emails though, find them kind of annoying myself when I get one. And we're on vacation very occasionally. So usually you should have no problems getting quick replies on email. Anyway, we've taken note of your feedback and will see if we can have an effective communication for vacations and such. Perhaps follow us on twitter for now, we do post short updates there. Hi Priyanka

Well your frustration is justified. I do feel we need to somehow communicate to our customers when we’re off. Although it is on very few occasions that we’re on a long weekend off. And the goof up on your order was also something that is very *very* rare. So under normal circumstances you wouldn’t have experienced all the trouble. I’m extremely sorry about it :(

I’m somehow not in favour of out of office emails though, find them kind of annoying myself when I get one. And we’re on vacation very occasionally. So usually you should have no problems getting quick replies on email. Anyway, we’ve taken note of your feedback and will see if we can have an effective communication for vacations and such. Perhaps follow us on twitter for now, we do post short updates there.

]]> By: priyanka http://blog.itasveer.com/2009/08/15/freedom-a-little-sentimentality-and-an-awesome-offer/comment-page-1/#comment-29785 priyanka Mon, 17 Aug 2009 09:02:42 +0000 http://blog.itasveer.com/2009/08/15/freedom-a-little-sentimentality-and-an-awesome-offer/#comment-29785 hey guys good offer..... but i guess my independence day celeb was not so good when i received the wrong courier on friday... guys can i give u few suggestions.... dont know the correct platform to give a feedback but i guess u do chk the comments on ur blogsite... so here i go.... plz set a Out of office on your mails if u are out of office and plz set a out of office on your phone too.. i tried reaching u guys friday sat and sunday ... had it been on place i would hav called directly on monday after calling on friday.... Also , plz acknowledge any mail u get on any damm thing , saying we have received your mail and will get back to u (plz automate it i know u r developers and can do it) .. any customer after mailing (and not gettign acknowledgement) when tries to call you (as it happened with me) and gets a reply we got your mail but once this Mr. xyz will be in ofice u will get the reply...doesnot sound good does it... i do work on a customer front and believe in deliverign the best and i know so do u.... plz dont think as my anger outburst coz its not... just feedback and suggestion.... hey guys good offer…..
but i guess my independence day celeb was not so good when i received the wrong courier on friday…
guys can i give u few suggestions…. dont know the correct platform to give a feedback but i guess u do chk the comments on ur blogsite…
so here i go….
plz set a Out of office on your mails if u are out of office and plz set a out of office on your phone too.. i tried reaching u guys friday sat and sunday … had it been on place i would hav called directly on monday after calling on friday….
Also , plz acknowledge any mail u get on any damm thing , saying we have received your mail and will get back to u (plz automate it i know u r developers and can do it) ..
any customer after mailing (and not gettign acknowledgement) when tries to call you (as it happened with me) and gets a reply we got your mail but once this Mr. xyz will be in ofice u will get the reply…doesnot sound good does it…
i do work on a customer front and believe in deliverign the best and i know so do u….
plz dont think as my anger outburst coz its not… just feedback and suggestion….

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